Emotional Intelligence

Thanks Janice for the link to this article. Excellent stuff! Here are a couple of samples:

Neutralize Toxic People (No, don’t kill them!)
Dealing with difficult people is frustrating and exhausting for most. High EQ individuals control their interactions with toxic people by keeping their feelings in check. When they need to confront a toxic person, they approach the situation rationally. They identify their own emotions and don’t allow anger or frustration to fuel the chaos. They also consider the difficult person’s standpoint and are able to find solutions and common ground. Even when things completely derail, emotionally intelligent people are able to take the toxic person with a grain of salt to avoid letting him or her bring them down.

Don’t Let Anyone Limit Your Joy
When your sense of pleasure and satisfaction are derived from the opinions of other people, you are no longer the master of your own happiness. When emotionally intelligent people feel good about something that they’ve done, they won’t let anyone’s opinions or snide remarks take that away from them. While it’s impossible to turn off your reactions to what others think of you, you don’t have to compare yourself to others, and you can always take people’s opinions with a grain of salt. That way, no matter what other people are thinking or doing, your self-worth comes from within.

http://www.huffingtonpost.com/entry/are-you-emotionally-intelligent-heres-how-to-know_us_5952b6b8e4b0c85b96c65d4e?ncid=engmodushpmg00000003